Green Shipping Protection
Guarantee safe delivery of your package by protecting them against loss, damage, and delay.
- Delay: Claim for $5 in your local currency if your domestic package is not delivered within 10 days since fulfillment (30 days for international package).
- Damage: Claim for up to the full value of your purchase if your items are damaged in transit.
- Loss: Claim for the full value of your purchase if your domestic package is not delivered before the 30th day since fulfillment (60th day for international package).
Seel Buyer Protection (Shipping Protection) also includes carbon-neutral shipment within the recipient’s country.
Visit Seel Resolve Center to easily resolve your package issues if any of the above happens. For more information, see Learn more about Buyer Protection.
Please note:
Buyer Protection is a value-added service offered by Seel. Please do not purchase Buyer Protection as a stand-alone item. For eligible orders, opting in Buyer Protection at checkout or cart page guarantees safe delivery of your package by protecting them against loss, damage, and delay.
🚚 Shipping:
Your order will be processed and shipped within 1-3 business days. If you have any inquiries about the shipping fee, please don't hesitate to contact us.
For orders over $75 USD, we offer free standard shipping. For orders under $75 USD, our standard shipping cost is a flat rate of $9.98 USD.
📦 Returns:
We take pride in ensuring that all our products meet your expectations. However, if you receive a product with quality issues and wish to return or exchange it, kindly email us at service@woyamay.com within 14 days of order fulfillment. Our team will promptly assist you with the details to exchange the product or process a refund.
👀 Please note that during peak delivery times, there may be a slight delay in shipment. We appreciate your understanding and patience.
About Us
Let me take you through our journey. Founded in 2022, our brand originated from a shared passion for enhancing the lives of beloved pets worldwide. Our philosophy revolves around the belief that pets are cherished family members deserving of the highest quality products.
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